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International Customers
Please CAREFULLY read this
ENTIRE page, especially our warning below regarding possible import
duties you may pay when receiving your shipment
* How do I get shipping costs BEFORE placing
an order?
*Go to our website and navigate to each item you want, clicking
the "ORDER" button to put each item in the online shopping
cart.
*Once all your items are in the cart, click on "CHECKOUT"
in the shopping cart.
*On the first page of the checkout, enter all your shipping address
information, and select the shipping option that applies to your
location and time frame (see list below for details about shipping
options).
*Click on "Review and Submit" at the top of the page.
Your total costs will be displayed on your screen, you will then
have to go back and enter payment info by clicking "Payment
Information". If you want to check costs for a different shipping
option for your location, simply hit the "BACK" button
on your browser, and re-select a different option, and then again
click "CONTINUE". Your new costs will always be displayed
on the second page of the checkout process before you ever enter
payment information. If you decide to finalize your purchase, simply
enter your billing, payment and email information, and submit your
order.
IF YOU CHOOSE THE WRONG SHIPPING OPTION, WE WILL CHOOSE THE COMPARABLE
CORRECT ONE, AND WHILE WE WILL MAKE EFFORTS TO CONTACT YOU ABOUT
THIS, WE ASSUME NO LIABILITY FOR ANY INCONVENIENCE CAUSED.
As a point of reference for the rates below, here
are some sample weights for products we carry including the box
they are shipped in:
Bodyboard- 7 pounds
Swimfins- 4 pounds
T-shirt- 1 pound
Bodyboard bag- 3 pounds
*Shipping costs and times:
L. AIR MAIL INTL (No tracking)
WARNING: SHIPMENTS TO CENTRAL AND SOUTH
AMERICA USING THIS METHOD ARE NOT INSURED!! USE THIS METHOD TO THESE
LOCATIONS AT YOUR OWN RISK!
Shipment WITHOUT a board- $4 for the first pound (0.45 kgs)
Approximately $3 for each additional 1/2 pound.
We only recommend this option for countries with RELIABLE local
postal systems. If you are not confident in the postal system
in your country, select an Express/Expedited shipping option!
*Ship time: 1-4 weeks, but possibly up to 60 days! This method ONLY
TRACKABLE TO SOME LOCATIONS!
*Shipping company: United States Postal Service Priority Mail International
for shipments weighing more than 4 pounds. USPS First Class International
for packages 4 pounds or less.
Shipment WITH a board- $48
Price is for one average-sized bodyboard in the
box ONLY. Price increases as you add items to the order and increase
the weight of the box.
M.UPS EXPRESS INT'L(no boards)- $20 for
the first pound (0.45 kgs)
$8 for each additional pound.
*Ship time: 2-3 days usually. This method has full tracking and
insurance.
*Shipping company: United Parcel Service (UPS) Express.
This service may not be available to your country. If not, choose
O.UPS XPDITED INT'L(no boards)
N.UPS EXPR INT'L (with boards)- $90 to
$200
Price depends on your location. In general, it's
about $90 to Western Europe, Australia, New Zealand, Japan,
and other major countries in southeast Asia, Mexico, and the Caribbean.
Most other countries including all of South and Central America,
it's about $150 and to Africa, it's closer to $200.
This price is for a single bodyboard box and whatever we can fit
in the box with the board (generally, swimfins, a small board bag,
and smaller items like t-shirts, dvd's, etc.). If you order more
items than we can fit in a single box, your shipping cost will generally
increase by 50%-100%. This increase will NOT show up in the
shopping cart, but will be added after your order is submitted,
and you will be emailed for your approval
*Ship time: 2-3 days usually. This method has full tracking and
insurance.
*Shipping company: United Parcel Service (UPS) Express.
This service may not be available to your country. If not, choose
P.UPS XPDITED INT'L(w/ boards)
O.UPS XPDITED INT'L(no boards)- $20 for
the first pound (0.45 kgs)
$8 for each additional pound.
*Ship time: 3-5 days usually. This method has full tracking and
insurance.
*Shipping company: United Parcel Service (UPS) Expedited.
This service may not be available to your country. If not, choose
M.UPS EXPRESS INT'L(no boards)
P.UPS XPDITED INT'L(w/ boards)- $90 to
$200
Price depends on your location. In general, it's
about $90 to Western Europe, Australia, New Zealand, Japan,
and other major countries in southeast Asia, Mexico, and the Caribbean.
Most other countries including all of South and Central America,
it's about $150 and to Africa, it's closer to $200.
This price is for a single bodyboard box and whatever we can fit
in the box with the board (generally, swimfins, a small board bag,
and smaller items like t-shirts, dvd's, etc.). If you order more
items than we can fit in a single box, your shipping cost will generally
increase by 50%-100%. This increase will NOT show up in the
shopping cart, but will be added after your order is submitted,
and you will be emailed for your approval
*Ship time: 3-5 days usually. This method has full tracking and
insurance.
*Shipping company: United Parcel Service (UPS) Expedited.
This service may not be available to your country. If not, choose
N.UPS EXPR INT'L (with boards)
Q. UPS CANADA STND (no boards)- $8 for
the first pound (0.45 kgs)
Shipping cost increases based on destination and
weight.
*Shipping time: Usually 3-6 days, depending on your province location
in relation to Southern California. This method has full tracking
and insurance.
*Shipping company: United Parcel Service (UPS) Canada Standard.
Canadian customers may also use the "L. AIR MAIL INTL
(No tracking)" shipping option as we have reports
that import duties are much lower or less likely using that method.
R.UPS CANADA STD (with boards)- $30-$50
For Canadian customers ordering bodyboards along
with other goods. Price depends on your province location in relation
to Southern California. This price is for a single bodyboard box
and whatever we can fit in the box with the board (generally, swimfins,
a small board bag, and smaller items like t-shirts, dvd's, etc.).
If you order more items than we can fit in a single box, your
shipping cost will generally increase by 25%. This increase
will NOT show up in the shopping cart, but will be added after your
order is submitted, and you will be emailed for your approval
*Shipping time: Usually 3-6 days, depending on your province location
in relation to Southern California. This method has full tracking
and insurance.
*Shipping company: United Parcel Service (UPS) Canada Standard.
Canadian customers may also use the "L. AIR MAIL INTL
(No tracking)" shipping option as we have reports
that import duties are much lower or less likely using that method.
WARNING:
*Additional costs:
eBodyboarding.com only charges customers what it costs us to ship
products to you. It is your responsibility to determine any additional
costs such as, but not limited to customs import duties, local delivery
charges, etc. eBodyboarding.com makes every effort to value
shipments as low as we can and we always mark shipments as "GIFT"
while reporting enough value to cover insurance on shipments that
have insurance. If a package is refused for any reason and returned
to us, any subsequent delivery charges will NOT be refunded. If
customer provides an invalid address when ordering, all shipping
charges are the customer’s responsibility including re-shipment
fees.
Please note that many packages are delayed by customs in the receiving
country, so shipping times are estimated.
*Special requirements:
In some cases, first-time international customers may be required
to fax a copy of a credit card bill or other proof that they
are the actual cardholder. This is sometimes required because
our address verification system does not work in many countries.
You will receive an email shortly after placing your order
if this is requested.
*Order tracking:
For methods that are trackable, please email
us if you require a tracking number.
*Didn't receive your shipment?:
If you received confirmation via email that your order shipped
but you haven't received it in a reasonable amount of time,
email us. In
case of non-receipt of package, we must wait 60 days from
ship date for Air Mail and 30 days for Express shipping before
a refund or duplicate shipment can be made.
*Out-of-stock items:
If an order contains items that are out of stock, the order
will be held until we can fulfill the entire order. You will
be emailed if this is the case, and given an estimated availability
date of the items, or presented with other options. Please
check your email often after ordering!
*Damaged/incomplete shipments:
If you receive a shipment that is damaged or incomplete, please
contact
us IMMEDIATELY. We may request that you email a digital
photo of any damaged items as proof. Some shipments are insured,
so retaining all packaging and items in question is REQUIRED
in order to provide a refund or replacement.
In some cases, you may be required to return-ship items at
your expense and you will receive reimbursement upon our receipt
of those items.
*Defective items:
Most items we sell have warranties through their manufacturer.
Some of these warranties have time limits. Bodyboards, for
example, have 90-day warranties. That means that any defects
that may occur within 90 days of the date you receive the
item will be covered. In many cases, if an item appears to
be defective, we will request that you email a digital photo
so that we may inspect the item, or so that we may forward
the photo to the manufacturer. With most products it is the
manufacturer’s choice to either repair or replace the
item. In some cases, you may be required to return-ship items
at your expense and you will receive reimbursement upon our
receipt of those items.
*Returns:
Please click
HERE for information on returning items. |
Bodyboarding superstore! Bodyboard,boogie board,swimfin,wetsuit,
bodyboard, body board
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