How do I know if an item is in stock?

To check whether a certain item is in stock, simply add the item to your shopping cart. If you don't see this note in the shopping cart under your item "(Out of Stock) This item may be back-ordered", then it means it is in stock and ready for immediate shipment!

Note: "Available Quantity" refers to the total number of all sizes/colors COMBINED, and NOT of one particular size/color. For example: It may say there are 12 pairs of swimfins in stock, which could mean there are 6 size Small, 0 size Medium, 6 size Large, 0 size XL.

Item Availability
Most items on our site are In Stock and ready to ship. A product's availability is clearly noted in the Shopping Cart when you check out. Some items are either temporarily out-of-stock, or require us to order them from the manufacturer directly before shipping on to you (eg: custom boards, custom wetsuits, other DECK colors on bodyboards).

We hold orders until all products are in stock, so if you place an order that contains in-stock and out-of-stock items, we customarily hold your order until all the products are in. You are welcomed to request that we ship in-stock items right away, but in this case, we will then have to charge you to ship remaining items as they come in.

Occasionally we run out of stock in certain items and people order them before we have time to take them off the site. We apologize for any inconvenience this causes and we will always email or call you to let you know about the situation and give you options.

In-Stock Items
Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.
For example, if you order an In-Stock item on Monday at 2pm, it will leave the warehouse on Monday 4pm. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Special Order Items
Some items are offered with customization options (colors, sizes etc.). If you choose a customization option, please allow for additional time beyond the expected shipment time indicated. The additional time required for customization varies from several days to several weeks depending on the options you choose.

If an item is listed as "AVAILABILITY: SHIPS IN 1-2 WEEKS", that means that WE will receive it in 1-2 weeks, and THEN it will be shipped from our warehouse.
WARNING: These estimates are based on past experience with that vendor and by NO MEANS constitute a guarantee of availability time. We make every effort to expedite orders for our customers, but we are at the mercy of our vendors.

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