 |
| |
 |  | Items
in Cart: 0
Current Total: $0.00 |
 | |
| |
|
|
|
|
|
|
| Customer Ratings - Here is
what our customers have to say about eBodyboarding.com |
| 1075 Excellent |
169 Good |
25 OK |
5 Bad |
5 Awful |
|
1279 Total Responses
| Rating: |
Excellent |
| Comments |
ebodyboarding.com is not only the
best bodyboarding store out there, it is very likely the
best online merchant out there period. Jay Reale and company
have the best customer support Ive ever experienced, quickly
answering my questions and/or revisions to my order (on
a Sunday no less). On another occasion he actually tried
on the fins that I was considering, along with winter
booties to make sure that everything would fit me (we
determined that we have similarly-sized feet). Stuff like
that means a lot especially in the often snooty surf-shop
business. ebodyboarding seems to make every effort to
avoid that perception. Coupled with great selection and
specials, they are always my first and usually the only
stop for all my bodyboarding needs. |
| Rating: |
Excellent |
| Comments: |
Rating:
Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:Defines Customer Service: Fantastic
Jay and eBodyboarding defined customer service from
pre-sale advice and guidance to order through post sale
support.
Right from the start Jay provided fantastic support.
Im a novice and had many questions. Jay provided the
advice and guidance I required by quickly responding
to my onslaught of questions, follow up questions and
still more follow up questions (about 15 rounds - a
weaker person would have given up). Jay also provided
links to sections of the eBodyboarding web site to help
answer my questions and provide additional info. The
eBodyboarding web site has a wealth of info, especially
for a novice.
The order process went great.
All the exceptions Jay and I discussed were handled.
The low price policy works. The order was shipped same
day with e-mail confirmations and links to the UPS
site for tracking. The order came on schedule. Excellent
support was provided for additional accessories needed.
Post sale support was outstanding.
After getting the order I wanted to exchange a set of
fins. Instead of waiting to get the original fins back
Jay immediately sent me the new set. While Jay would
have been able to charge my credit card if I didnt send
the originals back, having the new set immediately without
waiting is great customer service.
And what is so incredible is
that this all took part at the time of the birth of
his wifes (who works side by side withy him in the business)
and his first child (a girl).
I started out looking for one
board for my;self and ended up getting two boards and
accessories -- one for me and one for may daughter.
I know where Ill go for all by future needs -- eBodyboarding.
Thanks Jay and the eBodyboarding team. |
| Rating: |
Excellent |
| Comments: |
I received
personal help via e-mail in ordering the proper product.
It was shipped promptly. There were nice extra items,
such as surf wax and decals that were not expected enclosed
with my order . I would recommend this site to anyone. |
| Rating: |
Excellent |
| Comments: |
The spring suit was
perfect. Also, I received it a lot faster than I expected.
Thanks for the service. |
| Rating: |
Excellent |
| Comments: |
the site is attractive
and user friendly ebodyboarding was quick to respond as
well as informative for all my questions they took security
seriously and called when i had an adress discrepancy |
| Rating: |
Excellent |
| Comments: |
I would like to thank
e-bodyboarding for providing such good service. I would
like to thank vicky in particular, I called e-bodyboarding
councerned about my orders not showing up. Vicky got right
back to me and assured me that my order was on its way.
Thank you Rene A. Juncosa |
| Rating: |
Excellent |
| Comments: |
My order took awhile
to be shipped only because the manufacturer did not have
it in stock. When I inquired about my order I received
a reply very promptly, within a few hours. This was also
the case when I inquired about the product I purchased.
I would definitely order from Ebodyboarding again. Great
customer service. |
| Rating: |
Excellent |
| Comments: |
Excellent service, something
you come to expect from them. |
| Rating: |
Excellent |
| Comments: |
I e-mailed Ebodyboarding
about a specific problem I was having with the fins I
was using, and they responded the very same day with a
recommendation for the type of fins that would be best
for me. I ordered the fins the next day and received them
within three days, and the first time I used them I knew
they were the right fins for me. Ebodyboarding provided
great, personalized service in an amazingly timely fashion,
and they did it for a reasonable price. All in all I would
say it was one of the best online shopping experiences
I have had. |
| Rating: |
Excellent |
| Comments: |
ebodyboarding is the
greatest internet bodyboard store ever. I use my new bodyboard
everyday and take out all the pussys at off the wall |
| Rating: |
Excellent |
| Comments: |
eBodyboarding.com has
become my surf shop away from home. When I need any sort
of gear, and I can't get to my hometown shop, eBodyboarding
will be the place I turn to. The site looks great and
is easy to get around. They have everything a bodyboarder
needs and then some. Plus, the owners know their stuff,
since they're both professianal athletes involved in the
sport. |
| Rating: |
Excellent |
| Comments: |
Thanks for saving me
money on the tax due to putting the goods at much lower
value, a company after my own heart. Thanks Again Jay.
I will be back when every I need new stuff and will recommend
anyone to use the service. Grahame |
| Rating: |
Excellent |
| Comments: |
Best service, products,
prices, people. The owners know what we expect because
they are one of us. |
| Rating: |
Excellent |
| Comments: |
Ebodyboarding (Jay)
was able to answer my questions and accomodate my color
choices during ordering. They also price matched. My order
came early than I expected. I plan on ordering from Ebodyboarding.com
for my next hard to find items. |
| Rating: |
Good |
| Comments: |
Smooth and Easy order
processing |
| Rating: |
Excellent |
| Comments: |
-I am stoked that the
people at ebodyboarding followed up my request for equipment
that they did not carry(leash extension from science)
and got back to me with a price and date that they could
ship to me. Super helpful for going out of their way for
a regular customer. |
Click
here for more testimonials
|
|
|
