|
|
| International Customers |
| |
 |
| |
We ship WORLDWIDE!
To get EXACT shipping costs, simply add
the items you want to your shopping cart and proceed through the order process.
Select your preferred shipping option and your total costs will be displayed
on the "review and submit" page. If you don't want to finalize your
order, simply don't click "submit".
Please CAREFULLY read this
ENTIRE page, especially our warning below regarding possible
import duties you may pay when receiving your shipment.
As a point of reference for the rates below, here are some
approximate weights for products we carry including the box they are shipped
in:
Bodyboard- 7 pounds
Swimfins- 4 pounds
T-shirt- 1/2 pound
DVD- 1/2 pound
Note to international customers: If you order 2 or more bodyboards than your shipping
cost will generally increase by 50%-100%. This increase will generally
not show up in the shopping cart, but will be added after your order is
submitted, and you will be emailed for your approval.
| Shipping
option |
Shipping
cost (estimated) |
Shipping
time |
Information |
| L. Air Mail International
(US Postal Service Priority Mail International/First Class International
for packages less than 4 pounds) |
$5 for the first 1/4 pound
$55 and up for boards.
Shipment price increases with weight. |
1-2 weeks, but can take up to 8 weeks if held by customs in receiving
country.
If your shipment is under 4 pounds, it will ship First Class International,
which will take 2-4 weeks and occasionally longer. |
Priority has very basic tracking to most countries. First Class does
not have tracking.
We don't recommend this option for countries without reliable postal
systems.
We do NOT GUARANTEE OR INSURE this option for shipments to Central and
South America! |
| M. UPS EXPRESS INT'L(no boards)
(United Parcel Service) |
$20 for the first pound.
Shipment price increases with weight and varies by location. |
2-4 days. |
Fully trackable and insured.
This service may not be available to your country. If not, choose O.
UPS XPDITED INT'L (no boards). |
| N. UPS EXPR INT'L (with boards) |
$80-$130 (Europe, Caribbean, Australia, New Zealand, Asia).
$200 (Most other countries).
Shipment price varies by location, weight, and box size. |
2-4 days. |
Fully trackable and insured.
If you order more items than we can fit in a single box, your shipping
cost will generally increase by 50%-100%. This increase will generally
not show up in the shopping cart, but will be added after your order is
submitted, and you will be emailed for your approval.
This service may not be available to your country. If not, choose P.UPS
XPDITED INT'L(w/ boards). |
| O. UPS XPDITED INT'L (no boards) |
$20 for the first pound.
Shipment price increases with weight and varies by location. |
3-6 days. |
Fully trackable and insured.
This service may not be available to your country. If not, choose M.
UPS EXPRESS INT'L (no boards). |
| P. UPS XPDITED INT'L (w/ boards) |
$80-$130 (Europe, Caribbean, Australia, New Zealand, Asia).
$200 (Most other countries).
Shipment price varies by location, weight, and box size. |
3-6 days. |
Fully trackable and insured.
If you order more items than we can fit in a single box, your shipping
cost will generally increase by 50%-100%. This increase will generally
not show up in the shopping cart, but will be added after your order is
submitted, and you will be emailed for your approval.
This service may not be available to your country. If not, choose N.UPS
EXPR INT'L (with boards). |
| Q. UPS CANADA STND (no boards) |
$8 for the first pound.
Shipment price increases with weight and varies by location. |
3-6 days. |
UPS charges high brokerage fees to Canada, so if that is a concern,
select L. Air Mail Intl. instead!
|
| R.UPS CANADA STD (with boards) |
$25-$50.
Shipment price increases with weight and varies by location.
|
3-6 days. |
UPS charges high brokerage fees to Canada, so if that is a concern,
select L. Air Mail Intl. instead!
If you order more items than we can fit in a single box, your shipping
cost will generally increase by 25%. This increase will generally
not show up in the shopping cart, but will be added after your order is
submitted, and you will be emailed for your approval |
| S. USPS Global Express Mail |
$33.50 for the first pound.
$5.50 per pound thereafter.
|
3-6 days. |
We CANNOT SHIP BODYBOARDS using this method due to their size.
This method is trackable and insured.
|
WARNING:
*Additional costs:
eBodyboarding.com only charges customers what it costs us to ship products to
you. It is your responsibility to determine any additional costs such as,
but not limited to customs import duties, brokerage fees, local delivery charges,
etc. eBodyboarding.com makes every effort to value shipments as low as we can
and we always mark shipments as "GIFT" while reporting enough value
to cover insurance on shipments that have insurance. If a package is refused
for any reason and returned to us, any subsequent delivery charges will NOT
be refunded. If customer provides an invalid address when ordering, all shipping
charges are the customer’s responsibility including fees charged to eBodyboarding.com
to have the package returned to us, and re-shipment fees to return the package
to you if you so choose.
Please note that many packages are delayed by customs in the receiving country,
so shipping times are estimated.
*Special requirements:
In some cases, to prevent credit card fraud, first-time international customers
may be required to fax or email a copy of a photo ID or credit card bill as
proof that they are the actual cardholder. This is sometimes required because
our address verification system does not work in many countries. You will receive
an email shortly after placing your order if this is requested.
*Order tracking:
For methods that are trackable, please email
us if you require a tracking number.
*Didn't receive your shipment?:
If you received confirmation via email that your order shipped but you haven't
received it in a reasonable amount of time, email
us. In case of non-receipt of package, we must wait 60 days from ship
date for Air Mail and 30 days for Express shipping before a refund or duplicate
shipment can be made.
*Out-of-stock items:
If an order contains items that are out of stock, the order will be held until
we can fulfill the entire order. You will be emailed if this is the case, and
given an estimated availability date of the items, or presented with other options.
Please check your email often after ordering!
*Damaged/incomplete shipments:
If you receive a shipment that is damaged or incomplete, please contact
us IMMEDIATELY. We may request that you email a digital photo of any damaged
items as proof. Some shipments are insured, so retaining all packaging and items
in question is REQUIRED in order to provide a refund or replacement.
In some cases, you may be required to return-ship items at your expense and
you will receive reimbursement upon our receipt of those items.
*Defective items:
Most items we sell have warranties through their manufacturer. Some of these
warranties have time limits. Bodyboards, for example, have 90-day warranties.
That means that any defects that may occur within 90 days of the date you receive
the item will be covered. In many cases, if an item appears to be defective,
we will request that you email a digital photo so that we may inspect the item,
or so that we may forward the photo to the manufacturer. With most products
it is the manufacturer’s choice to either repair or replace the item.
In some cases, you may be required to return-ship items at your expense and
you will receive reimbursement upon our receipt of those items.
*Returns:
Please click
HERE for information on returning items.
|
|
|
|
|
|
|